How Nikkei Improves Subscriber Retention with a Three-question Survey

  • Thursday, Oct 08 – 10:30 AM – 10:50 AM ET (14:30 – 14:50 UTC)
  • Not available virtually
  • #ONA20
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Please note: This session is prerecorded and, in most cases, speakers will join the text chat to help answer your questions., launched in March 2010 and currently boasts 750,000 paid subscriptions, despite the relatively high subscription price of US$40 per month. Join this session to learn more about how a three-question survey helped provide a small but significant improvement in retention.